Welcome to Aura. These Terms of Service ("Terms") govern your access to and use of the Aura mobile application and related services (collectively, the "Service") operated by Aura Dating, Inc. ("Aura," "we," "us," or "our"). By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
1. Eligibility
You must be at least 18 years old to create an account and use Aura. By using the Service, you represent and warrant that you are at least 18 years of age, are legally able to enter into a binding contract, and are not prohibited from using the Service under applicable law. We reserve the right to request proof of age at any time and to terminate accounts that violate this requirement.
2. Your Account
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to provide accurate, current, and complete information during registration and to update such information as needed. You may not create more than one account, share your account with others, or transfer your account to another person. If you believe your account has been compromised, contact us immediately at auradating.us@gmail.com.
3. The Aura Service
Aura is a voice-first dating platform that connects users through personality-based matching, voice introductions, and live voice conversations ("Pod Dates"). The Service includes:
- Profile Creation: You create a profile that includes your name, age, voice recordings, photos, and personality information.
- Matching: Our algorithm and AI analyze your personality, preferences, and compatibility factors to suggest potential matches, each accompanied by a Chemistry Score.
- Pod Dates: Live voice conversations with your matches conducted through the app.
- Progressive Reveal: Photos are initially blurred and gradually revealed as your connection with a match deepens.
- Messaging: Text-based messaging with users you have mutually matched with.
We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. We are not liable to you or any third party for any modification, suspension, or discontinuation of the Service.
4. User Conduct
You agree to use the Service in a respectful, lawful manner. You may not:
- Use the Service for any illegal purpose or in violation of any applicable laws or regulations.
- Harass, threaten, stalk, intimidate, or abuse any other user.
- Post or transmit content that is defamatory, obscene, pornographic, violent, hateful, or otherwise objectionable.
- Impersonate any person or entity, or misrepresent your identity, age, or affiliation.
- Use the Service to solicit money, promote commercial products, or engage in spam or unsolicited advertising.
- Collect, harvest, or store personal information about other users without their consent.
- Use automated means (bots, scrapers, crawlers) to access the Service.
- Attempt to gain unauthorized access to other users' accounts or any part of the Service's infrastructure.
- Upload viruses, malware, or any other harmful code.
- Interfere with or disrupt the Service or servers or networks connected to the Service.
We reserve the right to investigate and take appropriate action against anyone who violates these rules, including removing content, suspending or terminating accounts, and reporting violations to law enforcement.
5. User Content
You retain ownership of the content you submit to the Service, including your photos, voice recordings, profile information, and messages ("User Content"). By submitting User Content, you grant Aura a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, modify, distribute, and display your User Content solely for the purpose of operating and providing the Service. This license ends when you delete your User Content or your account, except where your content has been shared with other users and they have not deleted it.
You represent and warrant that you own or have the necessary rights to your User Content and that your User Content does not infringe upon the rights of any third party.
6. Voice Recordings and Pod Dates
Voice is a core part of the Aura experience. By using the Service, you acknowledge and agree that:
- Your voice introductions will be shared with potential matches as part of your profile.
- Pod Date conversations are live and conducted in real time. Aura does not record or store Pod Date conversations unless you explicitly opt in to a future recording feature.
- You will not record, capture, or distribute any other user's voice without their explicit consent.
- You will conduct yourself respectfully during all voice interactions.
7. Aura Premium
Aura offers an optional paid subscription ("Aura Premium") that provides access to additional features. Premium features may include, but are not limited to:
- More daily matches
- Extended Pod Date durations
- Advanced filters and preferences
- Read receipts in messaging
- Priority queue for matching
- Travel Mode
7.1 Billing and Renewal
Aura Premium subscriptions are billed through the Apple App Store or Google Play Store. By subscribing, you agree to the pricing and payment terms presented at the time of purchase. Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date. You can manage your subscription and cancel auto-renewal through your device's app store settings.
7.2 Refunds
Refund requests are handled by the Apple App Store or Google Play Store in accordance with their respective refund policies. Aura does not directly process refunds for in-app purchases.
8. Safety and Reporting
Your safety is important to us. If you encounter any user who violates these Terms or makes you feel unsafe, you can report them through the in-app reporting feature or by contacting us at auradating.us@gmail.com. We take all reports seriously and will investigate promptly. We may take action including warning, suspending, or permanently banning users who violate our policies.
While we strive to create a safe environment, Aura does not conduct criminal background checks on users. You are solely responsible for your interactions with other users. Always exercise caution and good judgment when communicating with or meeting people through the Service.
9. Intellectual Property
The Service, including its design, features, functionality, text, graphics, logos, icons, and software, is owned by Aura Dating, Inc. and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the Service, nor may you reverse engineer or attempt to extract the source code of the software, unless applicable law permits it or you have our written consent.
"Aura," the Aura logo, "Pod Dates," "Chemistry Score," and "Echo Chamber" are trademarks of Aura Dating, Inc. You may not use these marks without our prior written permission.
10. Third-Party Services
The Service may integrate with or contain links to third-party services, including payment processors, voice communication providers, and analytics tools. Your use of such third-party services is subject to their own terms and privacy policies. Aura is not responsible for the content, functionality, or practices of any third-party service.
11. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. AURA DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY DEFECTS WILL BE CORRECTED.
AURA DOES NOT GUARANTEE THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY CONTENT, INFORMATION, OR MATERIALS PROVIDED THROUGH THE SERVICE, INCLUDING CHEMISTRY SCORES, PERSONALITY PROFILES, AND MATCH RECOMMENDATIONS. THESE FEATURES ARE PROVIDED FOR INFORMATIONAL AND ENTERTAINMENT PURPOSES AND SHOULD NOT BE RELIED UPON AS THE SOLE BASIS FOR ANY RELATIONSHIP DECISION.
AURA MAKES NO REPRESENTATIONS OR WARRANTIES REGARDING THE CONDUCT, IDENTITY, INTENTIONS, LEGITIMACY, OR VERACITY OF ANY USER. YOU ARE SOLELY RESPONSIBLE FOR YOUR INTERACTIONS WITH OTHER USERS.
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AURA AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE.
IN NO EVENT SHALL AURA'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE EXCEED THE AMOUNT YOU HAVE PAID TO AURA IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.
13. Indemnification
You agree to indemnify, defend, and hold harmless Aura and its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Service, your User Content, your violation of these Terms, or your violation of any rights of another person or entity.
14. Termination
You may terminate your account at any time by deleting it through the app settings or by contacting us. We may suspend or terminate your account at any time, with or without cause and with or without notice, including if we reasonably believe you have violated these Terms. Upon termination, your right to use the Service will immediately cease. Sections that by their nature should survive termination will survive, including but not limited to Sections 5, 9, 11, 12, 13, and 16.
15. Dispute Resolution
Any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. Arbitration shall take place in the state of your residence or another mutually agreed location. You and Aura agree that any arbitration will be conducted on an individual basis and not as a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration against Aura.
Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights.
16. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions. Any legal action or proceeding not subject to arbitration shall be brought exclusively in the federal or state courts located in Delaware.
17. Changes to These Terms
We may update these Terms from time to time. When we make material changes, we will notify you through the app or by other reasonable means before the changes take effect. Your continued use of the Service after the updated Terms become effective constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using the Service and delete your account.
18. General Provisions
- Entire Agreement: These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Aura regarding the Service.
- Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
- Waiver: Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
- Assignment: You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign our rights and obligations under these Terms without restriction.
- Notices: We may provide notices to you through the app, by email, or by other reasonable means. You may contact us at the address below.
19. Contact Us
If you have questions or concerns about these Terms, please contact us:
- Email: auradating.us@gmail.com
- Company: Aura Dating, Inc.